Actuarial Analyst - Vitality Drive International at Discovery Limited

Key Purpose

• The candidate will form part of the Product Development and Maintenance Team responsible for research, development, analysis, and review of the Vitality Drive International product offering.
• The role involves tailoring bespoke benefits for international carriers across industries, geographies, and regulatory environments throughout the phases of business case development, product conceptualisation all the way through to implementation, operationalization, and post-implementation management to achieve business objectives and targets of Vitality Drive International and the partner Insurer.
• The role will support and input into various streams across the product lifecycle including business development, legal, marketing and systems.

Areas of responsibility may include but are not limited to

The successful candidate will be responsible for, but not limited to, the following job functions:

• Execute international carrier strategy by innovating and leading delivery of benefits and features that meet the partner Insurer’s business objectives.
• Lead multiple concurrent large-sized projects from the phase of conceptualization through to implementation, operationalization, and post-implementation management.
• Act as a consultant in guiding and improving a partner Insurer’s new and existing product suite, features, growth, and engagement strategies.
• Maintain awareness of trends and innovations in telematics, behaviour change programs, customer experience, technology, gamification and short-term insurance.
• Collaborate with numerous stakeholders both internal (e.g. marketing, systems, graphics, data analysts, compliance, legal and usability specialists) and external to develop projects that are engaging and provide a memorable customer experience.
• Manage work priorities and ensure that work within each stream is completed on schedule, within budget and with a maximum ROI to the Insurer.
• Ensure that the system's solution is efficient, and that unnecessary build complexity doesn’t compromise short-term and long-term sustainability goals of the project.
• Contribute to formal and informal research to aid in the design and improvement of products and features.
• Build business case models to validate Shared Value Insurance and actuarial surplus unlocked through the Vitality Drive Program.
• Create presentation decks and specification documents for programs during the conceptualization phase. Develop unique data and program insights as input into experience review presentations presented to carriers periodically.
• Develop standardised reporting to track key metrics on large-scale initiatives for new and existing carriers.
• Present to various internal and external stakeholders to get buy-in and approval.
• Participate in feasibility, solutioning, and relevant forums to co-create project solutions.
• Approve system user specifications.
• Approve marketing content and user experience / member journeys to ensure they are in line with the project's strategic goals.
• Liaise with business leads (e.g. marketing, systems, project office, finance) to ensure their requirements are meet through a project’s strategic and functional objectives.
• Proactively monitor and manage a set of specified projects, innovating where necessary to ensure that they continue to engage program users and fulfill Insurer’s goals.
• Provide analytical perspective on program performance (in respect of benefit utilization, driver score experience, behavioural outcomes, digital engagement) relative to market-related assumptions to inform adequacy of product design and recommendations for review.
• Perform longitudinal, cross-sectional and segmentation analysis to support international partners in their strategies for campaigns, logistics, performance review.
• Develop actuarial/statistical models; and detailed business cases to aid in decision-making.
• Exercise financial prudence and keen business acumen in the pricing and review of products to ensure long-term sustainability of commercial arrangements and partner economics.
• Demonstrate value to Insurers with reference and in support of the Shared Value Insurance framework.
• Manage and maintain strategic relationships with international partners and stakeholders across the Group.

Technical Skills or Knowledge

• Modelling skills preferred
• Programming skills:

• SQL
• Microsoft Office (Excel, PowerPoint and Word) – advanced level of Excel

• Specific knowledge in the following areas:
  • Analytics
  • Statistics
  • Regulatory Frameworks
  • Short Term Industry
• Statistical knowledge
• Analytical capabilities
• Ability to simplify ambiguous information
• Strong written and verbal communication (including presentation skills)
• Leadership qualities
• Project and people management
• A passion for delivering results with a sense of urgency for rapid action
• Excellent time-management skills with the ability to prioritize deliverables and manage stakeholder expectations
• Comfortable adapting and responding to change
• Python - advantageous
• Google Analytics - advantageous

Education and Experience

Education:

• Matric (Essential)
• Honours degree in Actuarial Science and/or Mathematical Statistics
• CT subjects completed (Essential)
• TASSA qualification (advantageous)
• Nearly/newly qualified Actuary (advantageous)

 Minimum Experience:          

• At least 2 years’ experience in an actuarial role with exposure to some or all the following:
• Digital product development
• Project implementation
• Immersive customer interaction / focus groups,
• Product ownership
• Growth strategy formulation and implementation
• Business case modelling
• Data extraction, analysis, interpretation, creative interpretation layer
• At least 2 years’ Research and Development experience within Insurance industry (advantageous)                                                                                                           
• At least 2 years’ experience in short-term insurance (advantageous)