Account Manager - Cape Town at Cape Herb & Spice

Responsibilities:

• Order Oversight – Day to day co-ordination of customer orders from PO receipt to delivery, ensuring all customer specific requirements are met.
• Supply all sales and marketing related information to the customer.
• Internal department liaison - Work with other internal departments to ensure OTIF (on time, in full) delivery is achieved and customers’ needs are met in all aspects (Operations, NPD, QA and logistics)
• Sales Analysis - Track sales vs budget. Work with customers to ensure the sales targets are met.
• Margin management and costings
• Customer liaison and relationship building
• Identify sales potential for existing and potential customers
• New Product development: Respond to requests from customers for new items and / or identify opportunities to present customers with new concepts.

Education and Required Knowledge:

• 3 or 4 years (relevant) degree - Business degree advantageous
• 2+ years’ experience in client liaison or business development role
• Must be available for international travel, if required
• Excellence in written and verbal communication
• Excel proficient
• Strong analytical skills
• Project Management skills
• Commercially minded
• Budget-management skills and proficiency

Personal Characteristics:

• Self-starter
• Strong interpersonal skills with leadership potential
• Able to perform in a high pressure, fast paced environment.
• Accuracy and high attention to detail
• Ability to work as part of a team
• Ability to Critically evaluate information with potential to take initiative and make decisions accordingly