Research Intern at MultiChoice

Job description

OUTPUTS

The outputs are critical to the successful operation of research unit, as well as the internal business units within M-Net, which will enable M-Net to accomplish the organisation’s mission and strategy.

• Generate, update and maintain high quality, accurate and relevant content and channel performance reports according to stipulated specifications and deadlines to allocated channels that include target market (profile / trends), content selection, scheduling patterns / trends, competitor analysis, etc.
• Distribute and archive reports relating to M-Net channels’ and content performance, including competitor performance (audience ratings – channel and content, insights and recommendations).
• Participate in and/or present at weekly/monthly research insight meetings with specific channel stakeholders (channel heads/marketing/scheduling) regarding channel and content performance, including competitor performance (with strategic insight and sound recommendations).
• Assist with Market assessment and competitor analysis - reports relating to the specific channel cluster (new players, platforms, content, scheduling patterns, industry trends etc.).
• Desktop research (when required.)
• Assist in field research projects as required by business.
• Quality assurance on all data / reports / presentations (data verification).

COMPETENCIES

Personal capabilities, which are critical to the production of quality outputs, are:

• Knowledge of and passion for TV content (movies / series / documentaries).
• Excellent command of the English language (written and spoken).
• Presentation and communication skills.
• Meticulous / attention to detail.
• A team player.
• Assertive.
• Time management skills.
• Ability to work under pressure and tight deadlines.
• Interpersonal skills.
• Good organisational and co-ordination skills.

KNOWLEDGE / QUALIFICATIONS

• Must have relevant 3 year degree
• Post-graduation qualification in research would be an advantage
• Must have an exceptional knowledge of and a passion for the media industry
• Must have advanced computer skills (MS Excel / MS Word / MS Powerpoint