Strategic Key Accounts Manager (Pipeline position) at Sage

Job purpose:  

Maintain and acquire strategic relationships with 3rd parties such as but not limited to banks and telecommunications.

Key accountabilities and decision ownership:

• Responsible for maintaining a productive relationship and nourishing relationships with vendor, resellers and their customersDevelop, maintain and improve standard of services to your assigned accounts.
• Driving initiatives to promote service offering and educate clients and strategic staff on services and products through presentations and training seminars.
• Develops and maintains an account management strategy to ensure engagement and sound relationships with clients
• Training and educating sales and service teams in the business and at key account level on products/service offerings
• Reports sales and performance to management and strategic accounts on a weekly and or monthly basis
• Collaborate with Marketing and Management to drive opportunities and events, extending the existing stable of Sage offerings
• Preparing and delivering presentations at boardroom level as well as reseller and key accounts events.
• Work closely with internal departments to resolve disputes or concerns both internally and at customer level
• Ensure personal monthly sales target, as well as team target is achieved
• Onsite and customer visits form part of the position
• Identifying and launching additional upsell opportunities to existing key accounts and liaising with internal departments from product development through to launch
• Ensuring agreed KPAs, targets and contractual agreements with key accounts are managed and achieved/exceeded
• Managing a team of agents and ensuring they reach their objectives

Key performance indicators:

• Active Targets
• Achieve required units
• Acquire new customers

Skills, know-how and experience:

• Strong sales and marketing abilities

• Excellent oral presentation and negotiation skills

• Solid knowledge of Excel and advanced computer skills

• knowledge of accounting and accounting processes essential

• A minimum of 2 years team management experience

• Excellent verbal and written communication in Business English

• The ideal person would be one who thrives on initiative and have a strong sense of urgency

• The ability to drive a revenue number

• Own transport essential

Technical / professional qualifications:

• 3 years working experience in sales and IT industry

• 3 years in a strategic key accounts position or similar

• As the position requires the incumbent to discuss business plans with resellers, it is vital that the incumbent has tertiary education in a relevant business degree/diploma or similar experience.