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Old Mutual is an international investment, savings, insurance and banking group. For over 170 years we have been serving the growing insurance and investment needs of our customers, helping them achieve their lifetime financial goals.
Job description
Brief Description
"Deals with clients via telephone in adherence to procedural, productivity and quality standards. Strong support role involving sharing information.Takes inbound or makes outbound calls, effecting outbound calls in accordance with predetermined schedule. Finalises calls at point of contact where possible. May escalate more complex queries. Moderate (intermediate) to high level of technical knowledge. Partially multi skilled across product and process relevant to the business area."
KRA's
Job Requirements
Additional Details
Eligibility to participate in a Short Term Incentive (“STI”) scheme and an Employee Shareholding Scheme Plan, subject to the rules of the schemes
All applications are made in line with Old Mutual Finance’s Employment Equity Plan
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