Marketing Coordinator Internship at Sonic Telecoms

Job description

Role Summary

This internship is for an ambitious, self-motivated marketing individual who wants to cut their teeth in a hands-on environment where every day is about using tactical marketing, digital marketing & content strategy to nurture the power of Sonic Telecoms’ brand to bring the company closer to its business target. The position will report into the Marketing & Sales Management Team where the pursuit of excellence, constant learning and a passion for critical thinking is the heartbeat of the team culture.

Responsibilities:

• Brand Coordination - briefing and managing offline marketing & sales material.
• Offline Activations - conceptualising and executing offline events in line with marketing & sales targets.
• Content Strategy & Marketing - conceptualising, creating, executing and measuring content marketing campaigns across email, social & SMS targeting engagement rate, reach & positive brand feedback.
• Social Media Management & ORM - daily monitoring of conversation around Sonic Telecoms and optimise the sentiment score on a weekly basis.
• Blogging & Content Creation - owning the Sonic Telecoms blog channel, creating educational and relevant content to grow the audience.
• NPS Surveys - responsible for the formulation, timeous deployment and analysis of net promoter score surveys and constructing campaigns to target problem areas.
• Customer Success on Social Media - coordinating with support department to escalate, nurture & solve any customer queries via any social platforms.
• Conducting market analysis and research projects
• Performance Marketing - Writing copy for PPC marketing campaigns
• Conceptualizing ideas to raise brand awareness for Sonic Telecoms and its portfolio products.
• Maintain Social Media Dashboard

Requirements

• University degree / diploma in Business, Marketing or Digital Marketing
• Knowledge and understanding of Social Media platforms (Facebook, Instagram, Twitter)
• Excellent writing and language ability
• Strong communication skills and team work ethic
• Excellent time management
• Pristine attention to detail
• Problem-solving ability
• The determination to see projects through from start to finish
• Proficiency in Microsoft Excel

Advantageous, but not required, would be:

• Exposure to a digital content production environment
• A shareable personal blog, journal or other published writing work
• Experience with HTML
• Exposure to CMS software like WordPress
• Any SEO course qualification
• Proficiency in Microsoft Excel
• Exposure & interest in Google Analytics / Data Studio