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Our business Information and inspiration RBI provides indispensable business information, data and analytics solutions to professionals in many of the world’s biggest industries. Our reach is global, our range is vast, and our goal is clear - delivering products that help our customers become more successful. RBI is part of RELX Group plc, a world&ac...
Job description
2nd Line Technical Support Analyst / Application Support for Adaptris Johannesburg – Part of Reed Business Information and the FTSE100 RELX Group
2nd Line Technical Support / Application Support – Customer facing role
Adaptris – Pioneers in Global Cloud Service Integration – part of RBI and the FTSE100 RELX Group, one of the largest data & analytics companies globally
R280 – R320 + benefits and excellent prospects
General Description:
The role will involve interfacing with customers on a daily basis providing customer service and expert advice pertaining to our various online applications and B2B integration projects. The role requires that various support processes be adhered. Documentation by way of our internal Knowledge base and Helpdesk platform will be required.
Requirements:
Advantageous:
Primary Responsibilities:
Salary & Benefits:
RBI is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law
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