Vacancies at Barloworld Equipment

Key Outputs

• General maintenance and repairs
• General assistance to all staff, storage, and handyman services.
• Good understanding of tools and materials required for repair and maintenance work

Qualification, Experience and Competencies

• Grade 12.
• At least 1-year General repairs and maintenance experience
• Plumbing, painting, and tiling experience advantageous
• Strong co-ordination and organizing skills.
• Strong work ethic.
• Strong sense of ownership and accountability regarding allocated task / outputs.
• Excellent attention to details and accuracy.

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Key Outputs

• Perform related administrative tasks to end-to-end processes including record keeping, filing, data capturing in ERP system (e.g. SAP/CRM) and report writing.
• Open work orders and order parts. Close work order on job completion.
• Invoice external customers and process invoices to debtors.
• Create and accept quotes.
• Check credit limits and equipment history.
• Effectively manage work in progress
• Capture, process and analyse job costing elements (Labour,travel,expenses, bought outs , SIMS,hours)
• Accurately capture relevant data from external and internal customers
• Generate purchase orders for internal and external suppliers.
• Accurately capture labour hours worked by the service employees.
• Follow up with external and internal customers and suppliers to ensure complete information and data capture.
• Resolve internal and external customer as well as supplier queries.
• Accurately control relative end-to-end processes
• Maintain relevant administrative environment.
• Accurately invoice customers for work completed.

Qualification, Experience and Competencies

• Grade 12
• Two years relevant administration experience
• An understanding of relevant CS processes
• Perform related administrative tasks to end-to-end processes including record keeping, filing, data capturing in ERP system(e.g. SAP/CRM) and report writing.
• Open work orders and order parts. Close work order on job completion.
• Invoice external customers and process invoices to debtors.
• Effective communication
• Effective self-management and performance ownership
• Create and accept quotes.
• Check credit limits and equipment history.
• Effectively manage work in progress
• Capture, process and analyse job costing elements (Labour,travel,expenses, bought outs , SIMS, hours)
• Accurately capture relevant data from external and internal customers
• Generate purchase orders for internal and external suppliers.
• Accurately capture labour hours worked by the service employees.
• Follow up with external and internal customers and suppliers to ensure complete information and data capture.
• Resolve internal and external customer as well as supplier queries.
• Accurately control relative end-to-end processes
• Maintain relevant administrative environment.
• Accurately invoice customers for work completed.

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Key Outputs

• Tmanage all administrative related tasks in the allocated region regarding the life cycle of an employee and tassist in resolving queries related tbenefits, payroll and Human Capital policies
• Assist and resolve basic Human Capital and Payroll related queries received from employees or other sources e.g. leave, UIF, medical aid, funeral fund, retirement fund etc
• Assist with the unlocking of PaySpace user accounts and general PaySpace support temployees for navigating through the system.
• Assist with the correctness of the Workforce Plan for area of responsibility - assist in creating jobs/ abolishing of jobs
• Manage the recruitment of a new employee
• Distribute and management of Starter pack documentation
• Follow up on the timeously submission of the documents tmeet payroll cut-off
• Schedule medicals
• Create an employee folder on the HCM Drive
• Index the documents as received properly as per the agreed naming convention and file on the BCM drive in the relevant employee folder
• Capture mini-master data
• Upload the following documents on Payspace once the employee profiles reflects on PaySpace
• Movement Form
• Certified ID

Qualifications

• Fund Information
• Tax Information
• Payspace documents
• Manage the termination process
• Distribute and management of termination pack
• Follow up on the timeously submission of the documents tmeet payroll cut-off
• Issue letters for reporting line changes and all internal movements when applicable
• Issue Maternity leave contracts where required
• Conduct employment confirmation
• Assist with following up of required forms tbe completed on Payspace e.g., funeral forms, vaccination status, Travel calculators etc.
• Distribute medical aid cards temployees
• Assist with the completing of GPA forms and the submission thereof tRewards and Benefits
• Assist with the completion of disability claim documentation and the submission thereof tRewards and benefits
• Assist in managing workflow approval tbe in time for payroll cutoff when stuck in an inbox
• Manage and ensure master data of relevant area tbe correct
• Distribute overtimQualification, Experience and Competencies

Minimum required qualification:

• A relevant formal Human Capital qualification will be an advantage
• Matric

Must have:

• 5 -7 years in a generalist Human Resources / Payroll environment
• Experience of a shared services environment will be an advantage
• Minimum Required Competencies:
• Verbal Communication and Written communication
• Attention tdetail
• Drive, energy and initiative (results-focus)
• Organisational Awareness
• Customer Responsiveness
• EQ and interpersonal sensitivity
• Systems and Technology Use
• Schedule adherence
• Active Listening
• Rule Orientation
• Self-Managemente reports before the 25th of a month
• Pull and distribute leave reports before the 25th of a month
• Assist with and submit documentary proof for all HC related audits
• Print and distribute Long Service Certificates for area of responsibility timeously

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Key Output

• Deliver customer service according to position relevant KPI's (as per Balanced Scorecard, SLA's) while meeting departmental financial targets
• Ensure you work according to policies, principles and procedures of the parts department.
• Manage POD’s and SAP reports, Manage quality of hoses produced
• Receive hose requirements / specifications from parts and service sales liaison
• Verify against HIS to validate correct specifications / requirements
• Pick loose parts dependant on plant specific layout and process
• Select correct hose and cut to specification.
• Adhere to contamination control guidelines for hose cleaning
• Assemble hose to Caterpillar specification, Tag hose with correct information.
• Seal and despatch as required, Sign off hose assembly in hose register
• Build hydraulic hoses per sample as and when required.
• Providing assistance in other areas within the warehouse as and when required

Qualification, Experience and Competencies

• Matric / Gade12
• Attention to detail, Rule Orientation, Organisational Awareness
• Communication, Analytical Ability, Teamwork
• Product and System Knowledge
• Customer Service Orientation
• Networking / Liaison
• SAP Knowledge
• Forklift Operator License
• Fully Computer Literate
• Hose Assembly Training Certificate

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Key Output

• Generate parts and service turnover
• Manage the Customer Service Representatives.
• General administration and management of the department.
• Achievement of a team environment that enables maximum productivity and profitability (includes management of HR value chain).
• Effective self-management and performance ownership.
• Build and maintain effective relationships with customers, colleagues and principals through effective communication and follow-through;
• Drive achievement of regional financial targets through the Balanced Scorecards.
• Identify the organisation’s strengths and weaknesses in terms of component rebuilds
• Respond to opportunities and threats in the CRC market environment
• Ensure strategies lead to a continual growth in the component business.
• Develop and implement pricing strategy for component rebuilds
• Develop the marketing competencies for components in the operations
• Understand competitive status and develop counter strategies
• Carry out regular marketing audits to monitor sales performance of components
• Constantly revise the CRC business plan in terms of market conditions; analyse and report on CRC business performance
• Special pricing on parts, marketing strategies and after sales incentive schemes negotiated with Caterpillar
• Manage the fleet effectively

Qualification, Experience and Competencies

• B. Engineering degree or B.Tech Diploma.
• Must be a Caterpillar-certified earth-moving technician
• Qualified Artisan or Applicable Engineering Diploma / Degree
• Good knowledge of Earthmoving equipment and relevant industry
• Good communication (written, verbal and presentation) and negotiation skills
• Ability to work independently, under pressure and meeting deadlines
• Willing to travel as and when required
• Show initiative by thinking creatively
• High level of computer literacy (including relevant SAP exposure)
• Good knowledge of Caterpillar components and relevant industry
• Business development skills and knowledge
• Strong technical background in equipment management
• Financial management skills
• Strategic management ability
• Track record in leading / managing people in a team-based and participative environment
• Exposure to business planning / budgeting processes and strategic planning processes
• Track record in CRM
• Good understanding of equipment management and process management methodology
• Presentation and communication skills
• Good Customer relations
• Influencing and Negotiation
• Problem solving
• Analysis
• Innovation / Creativity
• Assertiveness (Includes Willingness to challenge and confront)
• Decisiveness / Action Orientation
• Investigative Orientation (Probing/Information seeking)
• Commercial orientation / Applied Business Numeracy
• Practical Execution Management (Planning and Organising)
• Networking / liaison
• Customer Service Orientation / Customer Responsiveness
• Organisational awareness
• Mechanical ability
• 5 years’ experience managing in a customer support environment.
• Management experience in the customer interface
• Track record in leading / managing people in a team-based & participative environment
• Entrepreneurial flair
• Very good people management skills

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Key Output

• Perform planned and breakdown repairs, services and maintenance on Earthmoving Equipment and components to supplier standards and customer requirements
• Quickly and efficiently diagnose machine systems and carry out repairs, services and maintenance on Earthmoving Equipment on customer sites or at BWE site.
• Compile accurate customer machine analysis and reports including Machine Inspection Reports (MIR’s) and Technical Analysis Reports (TA’s)
• Maintain professional image when representing BWE , Ensure safe work practice
• Control Contamination and own admin (labour booking, service reports, part returns, expenses etc.)
• Follow through to ensure that quality and productivity standards of own work are consistently and accurately maintained

Qualification, Experience and Competencies

• Grade 12 or equivalent
• Qualification in relevant trade (e.g. Diesel Mechanic/Earth Moving Equipment Mechanic) NQF 3
• Computer literate
• CAT Machine specific technical knowledge and skills
• Sound interpretation of communication skills
• Basic technical report writing, Basic business and financial understanding
• Some Computer literacy (SIS, STW & ET) knowledge
• Applicable product knowledge, failure analysis and customer orientation
• Driver’s license – Code B
• Understanding of supplier warranty systems, policies & procedures

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Key Output

• Carry out auto electrical and electronic repairs and maintenance on Earthmoving Equipment in workshop, customer sites or field service.
• Trouble shoot, Analyse and find root cause failures on electric and electronic components. Remove, repair and install auto electrical and electronic components.
• Upgrade system files and do download on electronic systems.
• Install, calibrate and test support systems on machines.
• Quickly and efficiently, deal with all customer’s auto electrical breakdowns.
• Do non-electrical and air-conditioning maintenance and repairs on Earthmoving machines.
• Compile accurate customer service reports.
• Transfer knowledge to colleagues.
• Comply with Company and customer safe work practices.
• Maintain professional image when representing BWE on customer site.
• Effective self-management and performance ownership.
• Comply with Contamination Control requirements.
• Control own admin (labour booking, service reports, part returns, expenses etc.).
• Maintain field service vehicle and equipment.

Qualification, Experience and Competencies

• Minimum 5 years post qualification experience on electric and electronic systems on Caterpillar machines
• Good troubleshooting and problem-solving skills on electrical and electronic systems
• Caterpillar machine specific technical knowledge and skills.
• Good understanding off Caterpillar electrical and electronic systems
• Experience on air conditioning maintenance and repairs.
• Applicable attachments product operation knowledge.
• Knowledge and / or exposure to ISO quality systems.
• Good technical report writing skills.
• Good Computer Literacy (SIS, STW & ET) knowledge.
• Drivers licence – Code B.
• Sound interpersonal and communication skills.