Fresh Roles at Discovery Limited

Areas of responsibility may include but not limited to

• To develop and execute Discovery’s CEB and Green strategy to build brand and product awareness which translates into product growth and sales
• Manage and optimise current and potential organic and paid acquisition channels
• To implement best in class direct communication plans for clients of our corporate offerings
• Continuously enhance and improve strategies, communications and imagery within the portfolio
• Unpack complex business needs to cater to this segment and to provide creative solutions considering all stakeholders
• To ensure that solutions are in line with Discovery marketing model and business strategy
• To enable fact-based and data-driven decision making on the portfolio by establishing correlations between marketing activities, revenue and profitability
• To manage a budget and expenditures for defined marketing initiatives
• Research, examine and implement new opportunities and best practices in the business-to-business space and become the segment subject matter expert 
• Monitor market intelligence and keep track of competitor and market movements
• Proactive
• Bringing ideas to business on product and go-to-market
• Doing feasibility studies and defining new ways of doing things
• Measuring impact and driving corrective action
• Ensuring effective implementation of plans
• Managing conflict early and effectively
• Reactive
• Responding to business needs timeously

Competencies

Knowledge

• Business to business market segment insights and expertise
• Efficient channel selection according to target audience
• Agency workflow  
• Digital advertising – platform selection, SEO and analysis
• Print and production processes
• Marketing mix and application

Education and Experience

Qualifications

• Minimum 3 year undergraduate
• Post graduate qualification in marketing or business is highly advantageous
• Minimum of 5 years’ experience in Marketing, Strategy or a business-to-business environment

Experience

• Business to business marketing or customer engagement experience
• Advantageous industries - financial services, professional services banking, mobile telecoms
• Sound knowledge of key marketing disciplines not limited to GTM strategies, market development, driving adoption of digital services, B2B marketing, digital marketing and relationship marketing.

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Principal Accountabilities

• Diary Management, including arranging and co-ordination of meetings.

Administration

• Filter and prioritise emails, to manage and improve response time/action and due dates.
• Manage general information, queries, phones calls and invitations and redirect as required.
• Endeavour to resolve queries directed to the executives, minimising the number and type of issues brought to their attention.
• Strong focus on dealing with escalated queries from clients, customers and stakeholders.
• Manage relevant administrative tasks pertinent to the executives including, but not limited to, preparation of meeting packs, including digital folder management. Coordinate & support meetings, including  guest requirements such as tea/coffee etc.
• Record & document meeting minutes, collect feedback on matters arising from meeting attendees.
• Compile or edit Word/PowerPoint presentations within tight deadlines.
• Compile and update organograms for the portfolio.

Travel and Event Coordination

• Coordinate business travel, hotel accommodation and associated logistical support including transportation.
• Coordinate all internal and external meetings and events as required.

Payroll administration, Invoicing & Expenses

• Ensure all invoices are paid in line with Group Procurement guidelines and in a timely and efficient manner ensuring that governance is adhered to.
• Coordinate expenses on a monthly basis to ensure only relevant costs are allocated.
• Process and submit reimbursements for executives’ direct reports.
• Monthly compilation and submission of the recon for the corporate cards.

General

• Proactively work to build strong and effective working relationships within the executive’s office, with other PA’s and key stakeholders across group.
• Undertake ad-hoc projects and research as required.
• Day to day office management.
• High level contact with external stakeholders and clients.
• Maintain a database of all suppliers.
• Work overtime as and when required.

Critical aspects of the role include but are not limited to:

• Managing multiple responsibilities and interactions.
• Managing conflicting schedules and multiple deliverables.
• Managing relationships & networking with people across all levels within and outside the organisation.

Competencies

• Take initiative – by displaying organisational, time management and problem-solving skills.
• High levels of attention to detail.
• Delivering results and meeting stakeholder expectations.
• Presenting and communicating information consistently and timeously.
• Deciding and initiating action.
• Prioritising deadlines accordingly.
• Collaborating and networking with people.
• Writing and reporting.

Education and Experience

• Matric.
• A minimum of 5 years experience as a PA to Senior Manager/s or above.
• Intermediate to Advanced capability on Word, Excel, Powerpoint, MS exchange.
• Ability to work effectively on the full MS Office package.
• Strong written and verbal communication skills.
• Advantageous (secretarial diploma, PA to an executive/s, internal Discovery experience).

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Areas of responsibility may include but not limited to:

Implement the software test life cycle:

• The process used to test software and ensure that quality standards are met. It includes test analysis and design, test estimation, test planning and approach, test execution, defect management, and reporting.
• Coordinate the delivery of work for Associate test engineers working on the same project: allocating tasks in line with the project plan, providing support and assistance, giving feedback, and addressing knowledge, skills and/or performance gaps, responsible for ensuring the work is completed on time, to the required testing standards and is fit for purpose. 
• responsible for governance issues relating to third-party test teams by ensuring Vitality test standards are met and regression and automation packs are maintained.
• Test analysis and design: Designs descriptive and prescriptive tests (both automation and manual)  which are written to consider full system integrations i.e. multi journey impacting multiple systems and services; Responsible for the quality of the tests against stories; implements the test automation project in line with the framework designed by the Principal test engineer; writes tests that consider system integrations and writes test scenarios aligned to the business requirements; responsible for the maintenance of test regression packs.
• Test estimation: Estimates the testing effort for collective test work within assigned projects.
• Test planning and approach: Develops overall test plan and approaches for assigned projects; plans and implements continuous integration using pipeline tools.
• Test execution: Run tests as required. Ensures tests conducted by more junior testers are done correctly. Actively removes blockers and escalates where needed.
• Defect management: Identifies and raises defects to the agreed standard. Retests once fixed. Closes assigned defects once resolved. Provides governance on defect management. Ensures defects are completed in line with the SLAs agreed for the project. Is responsible for defect management and triaging of defects reported within their assigned projects.  
• Reporting: Produces reports as required in relation to assigned work and the project phase. This includes preparation progress updates; test execution progress; defects; test outcome report etc.

Adhere to testing standards:

• Adhering to the Group test strategy that defines the required testing standards and practices.
• Provide guidance to other test engineers, and 3rd parties, on adherence to these standards to ensure the effective application across Vitality. 
• Question, provide insight, ideas and input into how the standards could better support Vitality, including includes making recommendations to update existing or create new standards.
• Actively undertake required updates to test artefacts in line with the agreed process and definition of “done” and “ready” and peer review document updates as requested.

Engage stakeholders.

• Work with stakeholders to develop an understanding of the needs and requirements of both internal and external stakeholders in order to achieve the desired outcomes. The core team of stakeholders includes project managers, user experience (UX) designers, solution architects, developers, systems or business analysts, other testers, product owners, and heads of journey.
• Responsible for the stakeholder relationship leads and presents engagements with internal stakeholders, proactively collaborate with stakeholders
• Work with teams across the business at all levels to understand the business requirements, technology design, and story playback.
• Facilitate meetings and guide discussion, engaging at a high level to negotiate and resolve complex or significant conflicts, issues, and change requirements.
• Collaborate with others to review requirement specifications and use these agreed specifications to design and execute the testing approach, using the right standards and tools 

Education and Experience 

• Matric
• Degree level or equivalent – has in-depth knowledge in own discipline, gained through significant work experience in a relevant role or sector.

Experience

• 3 to 5 years of Test automation experience.

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Areas of responsibility may include but not limited to:

Design

• Translate business requirements into technical designs adhering to VitalityHealth processes, standards and guidelines, taking cognisance of performance, security and scalability requirements. Deliver within agreed timeframes.
• Liaise with relevant parties where clarification of business requirements or resolution to technical issues is needed
• Research and find effective solutions to technical issues that arise
• Estimate development timelines based on business requirements

Development

• Construct robust, maintainable, scalable, optimally performing system code in line with technical specifications, following prescribed process, standards and procedures. Deliver within agreed timeframes
• Conduct unit testing and fix any defects found

Testing

• Verify build stability and quality with development team before releasing to test team, aiming to release with zero defects
• Assist the Business analyst in ensuring the test pack includes relevant scenarios and test data.
• Consult and assist in reviewing risk / impact of defects found in testing, and assist with fixing where necessary

Support / Troubleshooting

• Assist system users with technical support issues and handle according to defined procedures
• Ability to effectively analyse root cause of system errors (data errors, performance and stability issues)

Personal development

• Keep abreast of current technological trends and how these might be applied in the Discovery environment
• Constant improvement of knowledge of the various applications, their functionalities and data models

General

• Ability to communicate clearly, constructively and effectively. Easily able to follow and participate in technical, business process, and other discussions
• Able to build business relationships with other members of team and the business areas we support

Education and Experience

Education

• Matric
• A Bachelor’s Degree or Diploma in Computer Sciences/ Information Systems or equivalent IT tertiary qualification or Formal Java Qualification

Knowledge

• Knowledge of commonly used design patterns
• Excellent understanding of Object Orientated principals and Java language fundamentals
• Working knowledge of Software development within SDLC, Unit Testing, Data modelling and design of database structures
• Agile Methodology

Experience

• A minimum of 2 or more years Java systems development experience with exposure to core
• Java EE knowledge and experience

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As the Content Lead, responsibilities include the following, but are not limited to:

• Meeting with editorial and project teams on the various insurance brands, and social media and PR teams to brainstorm and develop content ideas for all media channels
• Planning and managing daily content operations for the portfolio
• Collaborating with the Head of Content to understand content priorities and solutions
• Presenting content opportunities and solutions to heads of brand, social media and PR
• Supervising freelance writers and other content producers, as required for different projects and briefs
• Planning and approving briefs to writers
• Managing project plans, schedules, work flow data and related administration 
• Identifying unique content opportunities in line with the key messages and priorities as stipulated by business
• Identifying opportunities for content that will be suitable and relevant for a media audience
• Collaborating with a broader team to identify opportunities that will build the thought leadership position of experts and leaders in the business
• Researching and overseeing development of content for various executive LinkedIn profiles
• Identifying opportunities where data insights from business can be leveraged in content
• Assisting the team in conducting interviews with a wide range of internal and external stakeholders to produce content according to client briefs
• Developing and managing content plans according to content and marketing strategies
• Assisting the team in developing content in various forms, including press releases, opinion pieces, website content, media responses and reports 
• Project managing large content projects when required 
• Working with and providing support to the Head of social media on social media content
• Working with various internal and external stakeholders, including clients and suppliers 
• Managing briefs for video and photography shoots, as well as design agencies 

In this role, the Content Lead is responsible for ensuring continuous improvement and professional development, including:

• Fostering an environment conducive to cross-functional skills transfer and coaching freelance writers where required
• Cultivating an environment where creativity and innovation are encouraged
• Maintaining professional and technical knowledge and keeping abreast of industry trends
• Contributing to team success by ensuring team commitment and cohesion
• Valuing individual contributions and showing respect for others
• Respecting diversity and encouraging an environment that values inclusivity.

Builds and manages operational relationships with internal stakeholders

• Engage with senior business colleagues to contribute to the brand or communication strategy
• Researches local and international trends and business enablers and makes recommendations on content and editorial plans and strategies
• Provides expert guidance to colleagues on industry best practice
• Participates in meetings and forums to share knowledge, encourage innovation and manage complexities.

EDUCATION AND EXPERIENCE

• Matric and appropriate tertiary qualification (degree with marketing, communication, journalism, writing or language components) 
• Extensive writing experience
• Background in financial writing (financial, insurance or investment topics)
• Minimum 5 – 8 years’ experience (PR, editorial, social media, communication, or agency experience) 
• Digital marketing and social media experience