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Adapt IT is an innovative information technology (IT) services and specialised solutions provider, delivering IT solutions to some of the most successful Manufacturing, Financial Services, Education and Energy organisations in over 40 countries worldwide.Adapt IT is committed to fair and sustainable business practices and strict adherence to legislative r...
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Job description
Support Consultant Student Management System primarily supporting TVET Colleges. They will provide support to clients on the functionality of the ITS Integrator suite of products. The incumbent is responsible for the for logging, investigation, and resolution of queries from the clients, to fulfill the contractual obligation to the clients as laid out in the SLA (Service Level agreement).
Minimum requirements
Minimum qualification experience required
Core competencies knowledge
Skills
Communication skills
Sytem Knowledge
Have Advanced knowledge of:
Competent and advanced beginner
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