Head of Sales & Bids : Cigicell at Blue Label Telecoms

JOB PURPOSE

The purpose of this position is to plan, organise, direct, control and coordinate all sales, business development, client retention and bidding support across Cigicell. This position is responsible for the management of, and responding to complex Sales, including Weekly Client Sales Call Plans. The responsibility further entails developing Sales Plans, Sales Pipeline and ensuring that Sales targets are met.

RESPONSIBILITIES

Sales and Business Development

• Develop and implement sales and retention strategies.
• Develop sales pipeline.
  Managing and responding to complex sales.
• Continuously drive growth & increase in revenue of existing and new accounts.
  Identify and explore opportunities to grow new revenue streams outside of current accounts.
• Research and understand the market, key players, trends and growth opportunities and how the organisation could maximize growth in these areas.
• Actively engage with sales managers on a regular basis to provide innovative solutions to customer needs and opportunities.

People Management and Performance Monitoring

• Manage team’s performance towards the achievement of revenue and profit targets.
• Develop the correct capability strengths within the team to ensure continual growth and continuity.
• Manage and report on performance within area of responsibility.
• Managing the attainment of Sales Targets
• Ensure that weekly sales/call plans are available and adhered to.
• Provide ongoing coaching and development of Sales/Bid Managers nationally.
• Set appropriate performance objectives for direct reports and hold them accountable for achieving these; and take appropriate corrective action where necessary to ensure the achievement of annual business objectives.
• Responsible for the development and implementation of new processes and procedures for effective and efficient team operations.

Reporting

• Compile accurate monthly sales reports and forecasts.
• Actively track/report against targets
• Monitor and Report on Market and Competitor Activities for competitive advantage and new opportunities for Cigicell

Leadership

• Leads change to creates a self-refreshing and learning organisation
• Continuous improvement of business processes
• Provides leadership in the development for the continuous evaluation of short and long-term strategic financial objectives.
• Take hands-on lead position of cost of sales and cost to serve
• Manage processes for forecasting, budgets and consolidation and reporting with regards to B2B sales and distribution.
• Provide recommendations to strategically enhance financial performance and business opportunities.
• Ensure that effective internal controls are in place and ensure compliance with IFRS, SARS and SARB
• Develop customer centric capability in the sales force

Self-Management

• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
• Demonstrate consistent application of internal procedures
• Plan and prioritise, demonstrating abilities to manage competing demands
• Demonstrate abilities to anticipate and manage change
• Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs

BEHAVIORAL COMPETENCIES

• Customer Focus
• Plans and Aligns
• Manages Complexity
• Communicates Effectively
• Instills Trust
• Interpersonal Savvy
• Drives Vision and Purpose
• CollaboratesDrives ResultsBuilds Effective TeamsStrategic MindsetBusiness InsightFinancial Acumen

EDUCATION

• General Education
• Bachelor's Degree in Sales, Business Management or Marketing

EXPERIENCE

• Minimum 10 years’ experience in a similar role.
• Managing National and Regional teams in the sales environment
• Experience in managing bids for complex projects or large-scale contracts.
• Solid understanding and management of internal governance procedures.
• Strong supervisory and leadership skills.
• Strong Sales and bid management.