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Mimecast’s mission is to make business email and data safer for more than 16,200 customers and millions of employees worldwide. Founded in 2003, Mimecast's cloud-based security, email archiving and email continuity services protect and deliver comprehensive low-risk email management with a fully-integrated subscription service. Mimecast helps reduces t...
Customer Success Advocate
Give our customers a continuous sense of security.
Know how to make a customer of years feel just as important as the day they signed on the dotted line? Our Customer Success Advocates focus on ensuring customer delight. You will be responsible as the first point of contact to assist their customers based on individual customer needs. It is a demanding role with many outcomes expected. It requires a highly-organized and efficient individual with strong communication skills, good business acumen, sound technical orientation and the ability to multi-task. This is a global role and may require later shifting in order to overlap with US trading hours.
“At Mimecast, we don't just offer a job; we present a thrilling opportunity to be at the forefront of shaping the future of cyber resilience. Your expertise, dedication, and passion will make an impactful difference, not just for our clients but for the cybersecurity landscape. We look forward to welcoming you to our dynamic team!” – Hiring Manager
What You'll Do
What You'll Bring
What We Bring
Joining Mimecast as a Customer Success Advocate means spearheading client relationships, driving revenue growth, and strategically aligning solutions, shaping our team's success. As you elevate our position in cybersecurity and email management, you'll thrive in a dynamic environment, receive comprehensive support for professional growth, and contribute to an industry-leading company where your impact truly matters.
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