Branch Manager, Operations, Solutions - Kempton Park at DSV

MAIN PURPOSE OF THE ROLE

• To effectively measure and manage the outsourced services to ensure efficiency and contract adherence in terms of client relations, operational performance, commercial and financial performance, people management and development, quality management and continual improvement initiatives. 

Tertiary Qualification(s)

• Matric
• Diploma in Warehouse Management/Supply Chain & Logistics Management qualification (or similar)/ Relevant experience without Tertiary Qualification

Additional Computer Skills

•  Cargo Write, Red Prairy (Warehouse Management System)
• Any online ordering application.
• Excel
• Computer Literacy - Advanced 

Electives

• Good Team player
• Good communication skills (written and verbal)
• Must be able to lead a team
• Must be able to work in a diverse environment
• Must have good time management skills
• High level of emotional intelligence;
• Excellent knowledge of Packaging Methodologies

Job-related Requirements

•  5 year experience in Warehouse Management Systems
• Ability to work extended hours when required
• Own vehicle and driver’s license
• Be prepared to travel and moved around
• Advanced planning abilities
• High work rate and attention to detail
• Well-developed communication skills
• Must demonstrate initiative
• Required to be self-motivated, committed and able to work under pressure
• Must be conscientious about meeting deadlines.
• Must be able to meet customer expectations and ensure compliance with Policies; Regulations; Work Instructions and Work Demand
• QMS, SHE and Continuous Improvement Processes and Risk Management skills and experience;
• Extensive stock control, process adherence and warehousing skills & experience;
• People management skills including leadership, performance management, people motivation and people development (minimum 5years experience);
• Communication & conflict management skills to successfully deal with all levels, age groups and cultures of people – both internal and external. Ability to manage people in a unionized environment successfully (5 years);
• Commercial & financial: Financial acumen and experience in adherence to budget, contract management and service level agreements (3 years);
• Safety & Global Manufacturing Standard
• Problem solving skills identify potential problems and put the necessary in place to resolve the problem. Important to be pro-active not re-active

Duties and Responsibilities:

• Environment and Facility compliance / risk mitigation.
• Manage Staff (Direct reports) in line with BCEA and LRA
• Executing Staff performance review’s
• Client and business report are communicated on time
• Identify & report discrepancies / irregular standards on daily basis and root cause analysis completed per deviation
• Daily monitoring of departmental performance by achieving all daily KPi’s
• Creation and maintenance of repeatable & reliable processes activities according to quality policy
• Ensuring collaborative staff engagement at all levels
• Organizing, Planning and executing of daily work deliverables according to set agreements with clear communication
• Ensuring all OH&SA regulations are complied with within area of responsibility
• Improve productivity & efficiency on monthly basis
• Current & Future State planning of Staff development and succession planning for direct reports
• Management of QMS according to company policies and procedures
• Evaluations of process performance on a monthly basis with focus on process activity enhancements
• Continuous improvement plan by determining location activity footprints and overall maximization of storage space
• Liaising & communication to key stakeholders